UK orders to UK delivery addresses will usually be processed and dispatched within 10-12 working days.
Please note, that some personalisation may take longer to create, test and apply and may take up to 28 days for dispatch.
All orders are delivered using Royal Mail.
Please ensure that you register a valid email and contact number against your account with us to ensure you receive tracking details from our partnered courier.
If your delivery looks to be tampered with or you have a concern with your delivery please contact our customer service team before signing for the goods. Our customer service can be reached Monday-Friday between 9:30am-5:00pm by phone (01908) 586765 or email firstname.lastname@example.org.
We currently accept the following credit/debit cards online via paypal guest checkout.
- Delta Card
We reserve the right to withhold any order from despatch in order to process further security checks. This can delay an order for up to 36 hours.
All our payments are processed using a secure third party gateways provided by Paypal. All payment details are encrypted and we use SSL web browser encryption to ensure secure shopping. All transactions are processed in real time to ensure payments are processed to and authorised by your bank to allow speedy processing of your order.
You are protected by The Sale and Supply of Goods to Consumers Regulations Act 2002, which include amendments to the Sale of Goods Act 1979, The Supply of Goods and Services Act 1982 and any additional implied terms where goods are transferred to consumers in England, Wales, Scotland or Northern Ireland.